Email us
support@fahras.info For account access, billing questions, verification disputes, or anything that needs a paper trail.
Real humans, fast replies. Most questions get answered within a few business hours; complex cases within a business day.
support@fahras.info For account access, billing questions, verification disputes, or anything that needs a paper trail.
If your social-media settings include a WhatsApp click-to-chat link, the icon at the bottom of every page takes you straight to our support number. Best for quick yes/no questions during business hours.
Sunday to Thursday, 09:00–17:00 Riyadh time (AST / GMT+3). Outside these hours we still answer email — usually within one business day after we open.
In any conversation — the Messages inbox in your dashboard or the chat window on a business page — open the conversation menu (⋮): "Report" sends the conversation to our review team, and "Block" stops messaging between you and the other side immediately. We review reports within 24 hours, remove content that breaks our rules and suspend abusive users. Every tazkiya, business profile, offer, job and product also has a "Report" button that sends it to our review team, no sign-in needed. To undo a block you placed, open Settings → Blocked. If you can't use the "Report" button, or want to report wrong or duplicate business data, email support@fahras.info with a link to the page.