Acceptance
Using any Fahras surface — browsing the directory, creating an account, listing a business, posting a buy request, replying to an offer — means you accept these terms in full. If you don't accept them, don't use the service.
By using Fahras you accept these terms. They cover account responsibilities, what you can and can't publish, how billing works, and how we handle disputes. Read them.
Last updated: May 2026
Using any Fahras surface — browsing the directory, creating an account, listing a business, posting a buy request, replying to an offer — means you accept these terms in full. If you don't accept them, don't use the service.
You must give us accurate information when you create an account. You are responsible for what happens under your account, including any companies you list, RFQs you post, and replies you send. If you suspect your account was accessed by someone else, contact support immediately so we can secure it. We may suspend or close an account that violates these terms. Where possible we give the account holder a chance to respond first — except for security incidents and serious abuse, where we act immediately.
Only list businesses you own or are authorized to represent. Don't impersonate companies you don't control. Listings must be commercial entities — not personal pages or scams. We moderate every new listing and reserve the right to reject or remove any listing that violates these rules or Saudi commercial law.
Buy requests are commercial inquiries — not classifieds or personal ads. Don't post requests that solicit illegal goods or services, violate Saudi law, or are designed to harvest contact data from suppliers without genuine intent to buy. Rate limits apply: 3 RFQs per 24 hours, 10 per week, per buyer. Supplier replies must come from a listed company you own. Speculative replies, mass-replying with the same template across unrelated RFQs, or attempting to bypass the contact-unlock window are all violations and grounds for suspension.
Paid plans (Verified and higher) auto-renew at the end of each billing period. You can cancel any time from your dashboard; cancellation takes effect at the end of the current period. We do not refund partial months, unless required by Saudi consumer-protection law. Failed payments retry for a short grace window, then downgrade the company to the free tier. All prices include VAT where applicable. Payment is processed by Tap Payments; we never store full card numbers.
You own the content you publish on Fahras (company descriptions, photos, offers, etc.) and you give us a non-exclusive, royalty-free license to display it on the directory, include it in search results, and use it in transactional emails (newsletters, supplier alerts, etc.) we send on your behalf. This license ends when you delete the content from Fahras.
Fahras is a directory plus marketplace tooling — not a guarantor of the businesses listed. We do not warrant that any listed company is solvent, will deliver as promised, or is the right partner for your project. Always do your own due diligence before signing a contract. Where Saudi consumer-protection law gives you statutory rights against us as a service provider, those rights are not affected by these terms.
We provide the service "as is." To the maximum extent permitted by Saudi law, our liability for any claim arising out of using Fahras is capped at the amounts you've paid us in the 12 months before the claim. Nothing in these terms limits liability for fraud, gross negligence, or anything that can't be limited under Saudi law.
These terms are governed by the laws of the Kingdom of Saudi Arabia. Any dispute we can't resolve through good-faith discussion goes to the competent Saudi courts in Riyadh.
Questions about these terms: legal@fahras.info General support: support@fahras.info Legal entity: Much Information Technology, CR 7038460742, Saudi Arabia.